Asset Protection Associates- Mystery Shop

No two clients are alike and we provide many hours of consultation to identify each of our clients’ individual areas of concern to customize programs that work for them! Our Industry Experience

Retail- Clothing, Specialty Stores, Office Supply, Sporting Goods, Grocery, & Home Improvement
Telecommunications
Restaurant/Bar

Nationwide Mystery Shopping

On Site Shopping Experience Evaluations
On Site Merchandising Standards Evaluations
Policy Compliance Shopping
Promotional Launching / Awareness Shopping
Age Restriction Shopping
Recorded Telephone Shops – Transmitted into our on line reporting system.
Integrity Shops
Bar Shops

Customer Exit Interviews – Survey your customers and learn of their experience as they leave your facility
Electronic Comment Cards/ Web Polls – Empower your customers OR YOUR employees to have a voice!

Operational and Loss Prevention Audit Systems- In depth custom programs designed to measure every area of your business operation. Our flexible system allows audits to be entered by our own team of experts OR our client’s own auditors and management teams.

Our Cross Tab Reporting allows our clients to have one system to view Audits, Mystery Shops, and Customer and Employee Polls!
Custom design forms and scoring including digital AV upload ability
Company Structure Definition (Districts, Regions, Areas, etc)
Report Grouping (Compare New vs. Old, Franchise vs. Corporate, Target vs. Regular, etc)
24/7 Report Access
Automatic Trigger Options (Receive reports the moment they are published!)
Hassle free Exec Overview Reports (Get the busy executives information at a glance)
Easy Report Distribution with Client preference: Web Links, PDF, Excel, and Automated Fax (coming November 2006!)
Controlled Access (Allow only certain levels of management to view certain areas)
Nightly back up and Weekly offsite back up of data
Secure Servers and Encrypted data fields
All Data is exportable– At any time our clients can export data from the database for data feeding into a client’s internal house system or website.

Would you like to see a demo of how our "Mystery Shopping" program works?

Click here for a Live Demo. (Note: You will be redirected to SurfMerchants.net for the demonstration)